We handle property data with direct trade accountability

A&E Brothers Roofing maintains this privacy policy as the definitive operating standard for customer data handling. All practices described here apply to inquiries, telephone calls, dispatch chats, and website traffic recorded across aebrothersroofings.com beginning on November 10, 2026.

The legal entity responsible for personal data processed through this website is Aebrothersroofings, trading online at aebrothersroofings.com. Our physical dispatch office and roofing warehouse is located at 4931 SW 75th Ave, Miami, Florida 33155, Miami, Florida, United States. Direct operational inquiries can be directed to our staff by telephone at 305-815-7208 or via email at [email protected].

When you complete our roof inspection inquiry form, our backend endpoint writes the following fields directly: your name, telephone number, email address, physical jobsite address in Miami-Dade County, requested roofing category, project notes, specification parameters, and timestamped consent confirmation.

Our server infrastructure automatically logs your internet protocol address, browser user-agent string, referring uniform resource locator, the moment the form was rendered on screen, and the moment it was submitted. When you interact with our real-time dispatch chat, the software retains the conversation transcript and places a random session token in your local browser storage so you can resume the conversation. This website does not create customer accounts, does not store passwords, and never collects payment card numbers or banking data because binding payments are handled offline through formal commercial construction contracts.

In addition, when you land on our website through paid marketing campaigns, our servers read advertising click identifiers including gclid, msclkid, and fbclid to evaluate marketing efficiency.

Customer contact details and jobsite addresses are used exclusively to deliver physical roof inspection estimates, verify Miami-Dade High Velocity Hurricane Zone property records, contact property owners regarding emergency storm repairs, and organize engineering inspections. System logs and click identifiers are processed to secure our server endpoints from malicious bot submission, monitor network latency, and measure return on ad spend without selling visitor profiles to data brokers.

We process information under three distinct lawful bases:

We run active commercial advertising campaigns across search and social channels. When visitors arrive at our website, platforms attach distinctive click identifiers to the query string: Google Ads appends the gclid parameter, Microsoft Advertising appends the msclkid parameter, and Meta Ads appends the fbclid parameter. These parameters allow us to identify which roofing search queries or storm recovery ads brought an interested homeowner to our inspection intake desk. Neither Google, Microsoft, nor Meta has reviewed or approved this website or its structural claims; the platforms function solely as ad networks transmitting traffic to our licensed Florida business.

In strict compliance with Google Consent Mode v2 architecture, our website executes an immediate default state where ad_storage, ad_user_data, ad_personalization, and analytics_storage are set to denied upon the first document load. If a visitor clicks decline on our cookie banner or possesses an active opt-out signal, all four signals remain permanently denied, preventing the execution of tracking tags and local storage persistence. If the visitor grants explicit permission, the consent state is updated to granted. If the visitor later withdraws permission via our footer controls, the consent mode framework instantly reverts all four parameters to denied.

We do not sell, license, or barter customer contact information. Customer records and network payloads are transmitted to the following third-party infrastructure providers:

1. Google LLC / Google Ireland Ltd: operates Google Ads and Google Analytics conversion measurement when authorized by the user.

2. Microsoft Ireland Operations Ltd: operates Microsoft Advertising. Their global information processing policies and customer safeguards can be reviewed on the Microsoft privacy statement at privacy.microsoft.com.

3. Meta Platforms Ireland Ltd: operates Meta Ads tracking conversion pixels for residential roofing repair campaigns.

4. Dedicated hosting and server co-location providers managing the secured physical storage of our application database and Linux environment.

5. Enterprise mail exchange providers responsible for routing instant inquiry notifications to our Miami dispatch phone and estimators.

A&E Brothers Roofing operates within the United States. If you interact with our services from outside the United States, your information is transferred to our secure servers located in North America. These transfers are executed pursuant to Standard Contractual Clauses approved by regulatory authorities and backed by TLS 1.3 transport layer encryption.

We reject vague retention claims. We enforce exact data life cycles across our infrastructure:

Customer inquiries, building inspection notes, and email notifications are stored for exactly 36 months to align with municipal permit inspection records and warranty support.

Support chat transcripts and diagnostic text messages are retained for 18 months before automated deletion.

Web server access logs, firewall records, and IP address logs are purged every 90 days.

Local browser records of a visitor’s cookie consent choice under site_consent_v2 persist for exactly 6 months before prompting re-confirmation.

Formal requests to inspect, rectify, or delete personal information are processed and answered within 5 days of verified receipt.

We protect property and contact data through physical, technical, and organizational controls. Every browser transmission requires modern cryptographic ciphers over HTTPS. Our form intake engine utilizes dual honeypot validation fields and millisecond rendering timestamps to intercept automated credential stuffing and bot spam without subjecting legitimate homeowners to frustrating third-party CAPTCHAs. Internal access to inquiry databases is restricted to authorized roofing estimators and project superintendents operating under Florida contractor confidentiality standards.

Under the European Union General Data Protection Regulation (gdpr), individuals accessing our site maintain the right to access personal data held about them, request prompt rectification of inaccurate contact details, demand permanent erasure where retention is no longer justified, restrict or object to automated data processing, receive their submitted project specifications in a portable machine-readable format, and withdraw consent at any time without punitive consequences.

In accordance with state privacy legislation, including the California Consumer Privacy Act and California Privacy Rights Act (ccpa), as well as consumer protection statutes in Florida and across the United States, residents have the right to know what personal data categories we collect, understand whether their information is disclosed to commercial partners, request deletion of their records, correct factual inaccuracies, and opt out of the sale or sharing of personal data for cross-context behavioral advertising. We confirm that A&E Brothers Roofing does not sell your personal data for monetary compensation and has not sold consumer information in the preceding twelve months.

If your web browser broadcasts the Sec-GPC header, our system reads this global privacy control signal automatically. We interpret this broadcast as a definitive opt-out of optional analytical storage, marketing cookies, and cross-context measurement tags without requiring you to manually interact with our consent modal or re-confirm your decision.

A&E Brothers Roofing does not market to, solicit information from, or knowingly collect records regarding children under sixteen years of age. If a parent or guardian discovers that a minor has submitted personal property details through our quote request form, please alert our Miami office immediately at [email protected], and we will delete the data from our live systems within 24 hours.

If you believe our processing of your property records infringes upon statutory standards, you possess the right to file an inquiry or complaint with your state Attorney General, including the Office of the Florida Attorney General, or the California Privacy Protection Agency for California residents. European residents may similarly lodge complaints with their competent National Supervisory Authority.

To exercise your statutory rights regarding data access, rectification, portability, or complete file deletion, contact our privacy officer directly by writing to:

A&E Brothers Roofing — Privacy Officer
4931 SW 75th Ave, Miami, Florida 33155, Miami, Florida, United States
Email: [email protected]
Telephone: 305-815-7208

Every submitted data request is evaluated, authenticated through reasonable contact verification to protect homeowner confidentiality, and answered within 5 days of submission without charging administrative fees.

A&E Brothers Roofing is committed to digital inclusivity. Our web platform uses semantic HTML markup, high-contrast typography, clear keyboard focus rings, and screen-reader navigable controls with minimum 44px tap targets. If you encounter any accessibility barrier while requesting an estimate or reviewing technical specifications, contact our team at 305-815-7208 or email [email protected], and we will provide the necessary technical documentation through an accessible alternate format.

If our operational software, ad attribution integrations, or statutory compliance obligations change, we update this policy on this page and revise the effective date at the top of the ledger. Continued use of our estimate calculator and dispatch intake after any published update constitutes acceptance of the modified practices.

For questions regarding our privacy architecture, Consent Mode v2 implementation, or Florida contractor operations, reach our headquarters via the following verified contact channels: